You can provide the dimensions and specifications for your project and we will fabricate based on your measurements.
We offer two options for on-site measures.
Option 1: We quote the project based on your rough measurements and digital photos. This blog post gives an explanation of best practices for the rough measure. The measure fee is included in the quote and invoiced with the project. We do the final measure after the project is approved and the down payment is received.
Option 2: For scenarios where our input and expertise is needed earlier in the process, we will go to your client’s house to measure (with you or alone, at your preference). The measure fee is invoiced separately prior to the measure appointment.
Our quotes are broken into five sections:
This breakdown by section allows you to understand what impacts the total project cost if you need to make changes for the budget.
We do not provide a price list. Because each job is custom with endless variations, we review every job individually to provide an accurate quote.
We know it is important to provide timely quoting so that you can keep excitement and momentum going with your client. Our turnaround on RFQ’s is 48 to 72 hours.
Our quotes are valid for 30 days.
Materials & Yardage
Decorator fabric and trim is typically provided by the designer. Most of our designer partners drop ship fabric from the manufacturer to our studio with the fabric side-marked with the designer name & client name.
The yardage requirements for the project are included in the quote. We calculate the yardage based on the manufacturer’s stated fabric width, vertical and horizontal repeats, printing direction, and half drop specifications. We are not responsible for shortages due to inaccurate manufacturer specifications.
All linings are supplied by us. We stock high-quality linings in a variety of fiber content, opacity, and color. The type of lining, yardage, and cost are included in the quote.
We provide a digital rendering of your design on a digital photo of your client’s windows. We include your fabric selections when a jpeg of the fabric is available from the fabric manufacturer’s website. We can also do line drawings when digital photos are not available. This blog post shows several examples of our renderings.
We carry blinds, shades, and shutters from Hunter Douglas and Lafayette Interior Fashions.
We are a Hunter Douglas Showcase dealer and have full size displays of the entire product line in our Designer Consultation Space. You can bring your customer to our studio to see and operate the shades and shutters. You can also borrow sample books to use in your client’s home.
We service any issues with hard treatments at no cost to the customer for the first year. After the first year, we service all issues covered by the manufacturer’s warranty. Any costs associated with take-down, shipping, or re-installation are invoiced to the customer.
You do not have to purchase hard treatments through us. We will plan your soft treatments around your blinds and shades and can include installation of your blinds and shades in the quote.
We carry a wide range of drapery hardware lines ranging from starting price points up to one-of-a-kind custom price points. Some of our best sellers are Aria Drapery Hardware, Iron Art by Orion, Helser Brothers, Kirch, and Select. When you purchase hardware through us, we provide exact bracket locations for the installer.
You do not have to purchase your hardware through us. Our installer will work with you on placement of the treatment on installation day.
We have long standing relationships with experienced certified installers who are trained on blinds, shades, shutters, motorization, and the full range of soft treatments. We coordinate all communication with the installer and provide installation instructions.
You do not have to use our installers. We will work with the installer of your choice.
We require a 50% deposit to put your project in the production queue. The job is invoiced after completion of a successful installation. The balance is due 5 days after receipt of the final invoice.
We accept cash, check and ACH transfer.
Our products are custom made to your exact specifications and cannot be returned for any reason.
We are located in Fairport, NY and partner with local designers from Buffalo to Rochester to Syracuse. We also work with out-of-state designers. We coordinate “local-to-us” jobs for their clients, especially in the Finger Lakes region, and also ship out of state.
We are a full service workroom and fabricate draperies, valances, roman shades, cornices, upholstered headboards, pillows, cushions, bedspreads, dust ruffles, shower curtains, and tablecloths. If it is custom sewing for the home, we do it!
Our lead time for custom fabrication averages 8 weeks. Demand is seasonal with our two busiest times in the fall (October, November and December) and the late spring/early summer (April, May, and June).
With our streamlined process, we do our absolute best to prevent mistakes but if there is an error, we will help you come up with a solution and any remakes will be prioritized in our workroom schedule. If rework is required due to an error on our part, there is no charge. The cost for rework is billed at our hourly rate for customer error.