We are located in Fairport, NY and partner with designers in the Greater Rochester area. Our designers work with clients from Pittsford, Victor, Penfield, Brighton, and Webster in the east to Greece, Spencerport, and Churchville in the West. We also work with our designer’s clients in the Finger Lakes region including Canandaigua, Keuka, Conesus, and Seneca Lakes. The out-of-county fee is $1.50/mile for mileage over a 40-mile round trip.
We offer two options for measures.
Option 1: Quote your project based on rough measurements and digital photos. The $75 measure fee will be included in the quote. The site visit and final measure will be done after the project is approved.
Option 2: For scenarios where our input and expertise is needed and/or wanted earlier in the process, we will schedule a time to meet at your client’s home. The $75 fee will be invoiced separately from the quote.
We do not provide a price list. Because each job is custom with endless variations, we review every job individually to provide an accurate quote.
We know it is important to provide timely quoting so that you can keep excitement and momentum going with your client. Our turnaround on RFQ’s is 24 to 48 hours.
We calculate the yardage for each project based on the manufacturer’s stated fabric width, vertical and horizontal repeats, printing direction, and half drop specifications. We are not responsible for shortages due to inaccurate manufacturer’s specifications.
We are a full-service workroom and fabricate draperies, valances, roman shades, cornices, upholstered headboards, pillows, cushions, bedspreads, dust ruffles, shower curtains, and tablecloths. If it is custom sewing for the home, we do it!
Virtually all types of window treatments can be motorized — from blinds, shades, & shutters to draperies & fabric roman shades to arched and other specialty shaped window coverings.
We do not sell fabrics and trims. All projects are COM (customer’s own material). Most of our designers drop ship fabric directly to our shop with the fabric side-marked with the Designer name/Client name.
No. We provide the lining for all projects. We stock high-quality linings and will work with you to select the appropriate lining for your project.
Our estimates are valid for 45 days.
Each designer’s mark-up is based on their specific business model, profit goals and customer base but a typical mark-up is 20 to 25%.
We provide a detailed custom computer rendering of your design on a digital photo of your client’s window. The rendering shows the treatment style and fabric/trim selections chosen for each client.
Our lead time for custom fabrication ranges from 4 to 8 weeks. Demand is quite seasonal, with our two busiest times in the fall (October, November, and December) and in the spring (April, May, June).
We have long standing relationships with experienced certified installers. We coordinate all communication with the installer and provide installation instructions including the precise bracket placement to ensure a seamless installation process.
Our products are custom made to your exact specifications and cannot be returned for any reason.
With our streamlined process, we do our absolute best to prevent mistakes but if there is an error, we will help you come up with a solution and any remakes will be prioritized into our workroom schedule. If rework is required due to an error on our part, there is no charge. The cost for rework is $50 per hour for customer error.
We require a 50% deposit to put your project in the production queue. The balance is due 5 business days from receipt of the final invoice.
We accept cash, check, Venmo transfer and credit card. Payment by Visa or Mastercard will incur a 2.75% fee in person and 3.75% fee by phone.